About Us — TORQ

Company Overview

TORQ (Formerly Magellan Express)

TORQ (Formerly Magellan Express) is a legacy-driven logistics company offering comprehensive freight solutions. What began in 1989 as a small, family-focused carrier has matured into an industry-respected transportation provider recognized for its professionalism, operational strength, and customer-first approach. Our decades of experience, combined with a dynamic, modern fleet, allow us to deliver unmatched reliability in every haul.

Executive Summary

Since 1989, TORQ has stood as a trusted leader in North American transportation. Built on reliability, safety, and uncompromising service, we deliver logistics solutions that help our customers operate efficiently and confidently. With more than 37 years of experience, we combine proven expertise with modern technology to serve as a dependable partner in the movement of goods across Canada and the United States.

TORQ delivery vans loaded with cardboard boxes

Mission Statement

Our mission is to deliver exceptional trucking and logistics services rooted in:

Safety

Upholding strict standards to protect people and freight

Reliability

Consistent, punctual deliveries

Innovation

Leveraging technology to improve efficiency

Customer Satisfaction

Building long-term, trusted partnerships

Customer Base

We proudly serve a wide and expanding network of:

Long-Haul & Short-Haul Trucking

Freight brokers

Dispatching companies

Manufacturing, industrial, and retail clients

Our customer base continues to grow as we maintain our reputation for delivering consistent, dependable service.

Growth Strategy & Projections

Our long-term vision includes :

Fleet modernization and expansion
Enhanced safety and compliance programs
Increased driver training and retention programs
Investment in next-generation telematics and logistics technology
Continued North America–wide expansion

Our goal is to become one of the most trusted transportation companies in Canada and the United States.

Company Timeline (since 1989)

1989

TORQ was founded with a commitment to reliable service.

1992

Fleet expands to multiple units; company begins servicing regional commercial clients.

1998

Introduction of long-haul routes across Western Canada.

2003

TORQ enters cross-border operations into the United States.

2008

First in-house repair facility established to support fleet maintenance.

2012

Adoption of early telematics and GPS systems across the fleet.

2016

Environmental initiatives launched: idle-reduction heaters & eco-driving training

2019

Company celebrates 30-year milestone; fleet modernization initiative begins.

2021

Overhaul of maintenance programs with dedicated Red Seal mechanics

2023

Implementation of advanced ELD and route optimization technology.

2024

Expansion of partnerships with major brokers and 3PL providers across North America.

2025

Strategic growth roadmap launched with plans for larger fleet, new service offerings.

Roadmap for North American Expansion

1

Compliance & Legal Preparedness

Maintain all permits for Canada and the U.S.
Adhere to CBP, EPA, and cross-border regulations
Ensure drivers meet all licensing and immigration requirements

2

Fleet Expansion & Optimization

Add compliant, fuel-efficient trucks
Implement advanced GPS route optimization
Maintain top-tier safety and inspection practices

3

Business Development

Grow market presence in cross-border sectors
Strengthen 3PL and broker partnerships
Expand into LTL, FTL, and specialized freight segments

4

Financial Planning & Risk Management

Sustainable budgeting
Fleet financing through leasing/purchasing plans
Full-spectrum insurance coverage

5

Workforce & Training

Recruit experienced, cross-border certified drivers
Ongoing regulatory and safety training
Driver retention and incentive programs

6

Technology & Automation

Full TMS integration
Complete ELD compliance
Digital freight-matching platforms

7

Marketing & Branding

Strengthened digital presence
Trade show and industry event participation
Targeted outreach campaigns

Our Testimonials

I have been with Commercial Lighting since May 3/1999. In that time Magellan has been our number one courier for Edmonton and surrounding areas. Our relationship has been paramount throughout the years. As many of our products are fragile, Magellan has strived and achieved to minimize any breakage in all of that time. Our two teams have always had an excellent rapport with each other that has stood the test of time.

Brian Garbe

My name is Patrick and I am the Technical Director for The Citadel Theatre in Edmonton, AB. As we are an organization that does a high volume of purchasing from a wide variety of vendors, therefore we almost daily require an express delivery service with the ability to handle transit for anything / everything under the sun. After years of service by Magellan Express they have proven to be reliable and adaptable above and beyond our expectation every time. We often have last minute requests that are challenging during peak hours and Magellan comes through without fail. Service of this quality is hard to come by so we hope to continue our relationship with Magellan for many more years to come.

Patrick

We’ve been using them as our local courier for the past decade.
Helpful, efficient staff. Friendly drivers that go the extra mile to accommodate our various size orders.

Steve Payne

Our Leadership Team

Experienced Professionals committed to excellence

Robert Altmiks

Founder

TORQ Ltd. was started in 1989 with myself and a partner. We originally started at a location at 9990 - 29 ave. with 4 owner operators and 2 of my own trucks.

The partnership was dissolved in 1993 and I carried on with running the business along with some key employees which included a dispatcher and office support staff. We always put the customer needs first and we always maintained our customer service at a very high level, our motto was SERVICE, SERVICE, SERVICE.Our customers were never told that we could not do a job that would fall within our capabilities, they were always given options and they would make a decision as to what would work best for them.

Renju Sebastian

Managing Director

I joined TORQ with a clear goal: to build a company that customers can truly rely on. Trucking is about more than moving freight—it’s about trust, responsibility, and doing the job right every single time. I’m personally committed to safety, clear communication, and dependable service, and I take pride in every load we haul. I look forward to earning your trust and building long-term partnerships, one mile at a time.

Crystal Krienke

Operations Manager

Although new to the TORQ family I bring over 14 years of dispatch experience coordinating technicians and a wide range of transportation equipment, supported by 25 years in office management and customer service. I’m experienced with office systems and warehouse management programs, and I take pride in leading through organization, reliability, and strong communication. I’m passionate about supporting team success and delivering consistent, high-quality service as part of the TORQ team.